Our Services

An End-to-End Customer Service Focus

The CIG project management focus successfully utilises its extensive product design, development and support infrastructure to cost effectively create solutions to fit any requirement with absolute flexibility and a focused customer commitment.

CIG has been successful in transforming a business culture originally disinterested in the idea of sophisticated measuring, monitoring and reporting systems.  The strength of the CIG business and products is the ability to directly target customers that have multiple tracking requirements. This is achieved as CIG is not focused solely on hardware, but on the end-to-end process:

• Scoping:  Discovery and mapping of the business issues
• Design:  Creation of a custom solution around solving the identified business issues
• Build:  CIG's technology and product development execute a product build around the core design
• Installation and Implementation:  CIG works closely with clients and partners to implement the solution across its assets including testing, optimisation and modification.
• Support & Help Desk:  CIG provides onsite and remote support through its engineering team and help desk to give client complete confidence.
• Partnership:  CIG establishes itself as an indispensible technology for its clients and becomes embedded into the business through partnership always offering innovative solutions to a clients evolving needs.

Ideal for small operators requiring a single solution or a multi-national looking for interoperability, CIG systems are designed to offer measureable benefits, improved productivity and complete reassurance.